Last updated: August 2025
At Calm Kids Resources (“we,” “us,” “our”), your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase products, or interact with our services. By using our website, you agree to this Privacy Policy.
1. Information We Collect
- Personal Information:
- Name
- Email address
- Billing details (processed securely via third-party providers)
- Non-Personal Information:
- IP address
- Browser type and device type
- Pages visited on our site
- Cookies & Tracking:
- We use cookies to improve website functionality, track usage, and personalise your experience.
- Cookies help us analyse traffic, remember preferences, and show relevant content.
- You can disable cookies in your browser settings, but some features may not work properly.
2. How We Use Your Information
We may use your information to:
- Process and deliver digital product orders
- Provide customer support
- Send important updates about purchases
- Share newsletters, product updates, and promotions
- Improve our website and product offerings
- Analyse website traffic and usage
3. Legal Basis for Processing Data (GDPR Compliance)
We process your personal data when we have a legal basis under GDPR:
- Contractual necessity: To fulfil purchases and deliver products
- Consent: When you opt in to receive marketing emails
- Legal obligation: To comply with accounting/tax regulations
- Legitimate interests: To improve website experience and services
4. How We Share Your Information
We will never sell or rent your personal data. We may share data with:
- Payment providers (e.g., PayPal, Stripe) for secure transactions
- Email providers (e.g., Mailchimp, ConvertKit) for newsletters (only with consent)
- Analytics providers (e.g., Google Analytics) for website insights
- Affiliate partners (e.g., Amazon Associates) — if you click affiliate links, your data may be subject to their policies
5. Data Retention
- Personal data is kept only as long as necessary to provide our services and comply with legal obligations.
- For tax/accounting purposes, order information may be stored for up to 6 years (as required by UK law).
6. Your GDPR Rights
As a UK/EU user, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccuracies.
- Erasure: Request deletion of your personal data.
- Restriction of processing: Limit how your data is used.
- Data portability: Receive your data in a machine-readable format.
- Withdraw consent: Opt out of marketing emails at any time.
- Complain: You can contact the UK Information Commissioner’s Office (ICO) if you have concerns.
7. Data Security
We take reasonable measures to protect your data from loss, misuse, or unauthorised access. However, no method of online transmission is completely secure.
8. Children’s Privacy
- Our site and products are intended for parents, guardians, and educators.
- We do not knowingly collect personal data from children under 13.
- If you believe we have inadvertently collected such data, contact us immediately, and we will remove it.
9. Third-Party Links
Our website may contain links to third-party sites (e.g., Amazon). We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Updates will be posted here with a revised “Last Updated” date. Continued use of our site means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal data rights:
Email: [email protected]
Website: https://calmkidsresources.com/