Last updated: August 2025
At Calm Kids Resources, we are committed to providing high-quality digital products designed to support children’s mental health and well-being.
1. Digital Products
All products on our website—including workbooks, journals, ebooks, printables, guides, and educational resources—are digital downloads.
Due to the nature of digital products:
- All sales are final.
- We are unable to offer refunds, exchanges, or cancellations once a purchase is completed.
2. Download Issues
If you experience any issues with your download or file:
- Please contact us at [email protected] within 7 days of purchase.
- We will provide support to ensure you can successfully access your product.
3. Faulty or Missing Files
- If a file is corrupted, incomplete, or missing, we will provide a replacement file free of charge.
- Please include your order number and product name when contacting us.
4. Payment Issues
- If a payment is accidentally duplicated or processed incorrectly, please contact us immediately.
- We will review the situation and, if confirmed, issue a refund for the duplicate transaction.
5. Responsibility
- It is your responsibility to ensure that your device and software can open and use the digital product files.
- We are not responsible for issues caused by incompatible software or devices.
6. Contact Us
If you have any questions about this Refund Policy, or need assistance with a purchase, please contact us:
Email: [email protected]
Website: https://calmkidsresources.com/